Shipping policy
Shipping Policy
Thank you for shopping with Jumblejoy We are committed to delivering your orders as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after successful payment confirmation. Orders are not processed or shipped on Sundays or public holidays.
Shipping Time
Estimated delivery times are as follows:
· Metro Cities: 3–7 business days
· Other Locations: 5–10 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment is completed. Any promotional free shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order has been shipped, tracking details will be sent to the email address provided during checkout. Customers can use the tracking number to monitor their shipment’s progress.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address details.
Delayed or Lost Shipments
While we work with reliable courier partners, delivery delays may occasionally occur. If your order has not been delivered within the expected timeframe, please contact us and we will assist in tracking the shipment.
Damaged Packages
If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of delivery with photographs of the package and product so that we can investigate and provide an appropriate resolution.
Contact Us
For any shipping-related questions, please contact us at:
Email: vinitas11071970@gmail.com
Customer Support Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST